Level1ICT Privacy Policy - How we collect, process, and protect information displayed on this platform
Last Updated: January 2024
This Privacy Policy explains how Level1ICT (Pty) Ltd ("we", "our", or "us") collects, processes, and protects information displayed on this platform.
Level1ICT uses Artificial Intelligence (AI) to identify, gather, and organize publicly available information about IT companies, including their names, services, contact details, and websites.
By using this website, you acknowledge and agree to the practices described in this Policy.
We collect and process the following types of information:
Publicly available business information, such as company names, website URLs, service descriptions, and general business email addresses (e.g., info@, support@).
Metadata related to the data source, such as domain name, publication date, and category.
User-provided information, including inquiries, feedback, corrections, or removal requests submitted through our online forms or contact email.
We do not intentionally collect personal, sensitive, or private information such as personal emails, ID numbers, or non-business contact details.
Information displayed on Level1ICT is collected from publicly accessible sources, including:
Our automated tools and AI systems assist in discovering, categorizing, and maintaining this data in accordance with ethical data collection standards and applicable robots.txt policies.
We process business data for the following legitimate purposes:
To maintain an open, searchable directory of IT companies and their services.
To improve transparency and accessibility of the South African ICT ecosystem.
To assist clients, partners, and researchers in discovering relevant businesses and opportunities.
To enhance our AI models for business classification and data accuracy.
Level1ICT processes publicly available business data under the following lawful bases:
To aggregate, categorize, and display publicly available business information for research and networking purposes.
When data is voluntarily submitted by a company or user.
Where retention or disclosure is required by law or regulation.
We strive to ensure that all displayed data is accurate and up to date. However, since our information is aggregated from multiple public sources, we cannot guarantee full accuracy or completeness.
If you represent a listed company and wish to update, correct, or remove your information, please email us at:
privacy@level1ict.co.zaPublicly sourced data is retained as long as it remains publicly available or relevant to the purposes described above.
Deletion requests: If a company requests deletion, the record will be removed or anonymized within 30 business days of verification.
For questions, updates, or removal requests, please contact:
Under applicable data protection laws, you have the right to access, correct, delete, or object to processing of your company's data. You may also lodge a complaint with the Information Regulator of South Africa.
Level1ICT uses AI systems to help identify, categorize, and maintain business records. Although we apply human verification and accuracy checks, AI-generated data may occasionally contain errors or incomplete information.
We continually refine our models to enhance reliability and reduce false entries.